We at Foxfield enjoy seeing our clients, but we would like to remind you that we set aside your appointment time just for you! However, when you fail to show up for your appointment or cancel last minute, you are preventing other pets from being able to receive care. Therefore, we feel the need to put a new policy in place. We do understand that things happen in life and that is why we are flexible with first time cancellation issues.
-Appointment No Show / No Call will be assessed a $25 fee
-First cancellation with less than 24 hours notice, we understand things happen in life and offer flexibility with this first time cancellation issue.
-2nd and 3rd cancellation with under 24 hours notice for a regular appointment $25 each offense, same day cancellation of a surgery $50.
-After the 3rd time within in a 1 year period you will be asked to leave the practice.